[Privacy Policy — Arenor360
Last updated: 2026
Arenor360 (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our website/app and services.
1. Information We Collect
a. Information you provide:
- Mobile number (for OTP login)
- Basic details you enter on the platform (e.g., activity preferences, location/area, availability)
b. Automatically collected information:
- Device/browser info, basic analytics data, and usage patterns (to improve performance and user experience)
c. Venue/host details:
- If you list a venue or host events, we may collect business-related information you provide.
2. How We Use Your Information
We use your information to:
- Verify login via OTP
- Provide booking, tournament, competition, and matchmaking features
- Improve user experience, safety, and platform quality
- Communicate important updates related to your account, bookings, or service notices
- Prevent fraud, misuse, and suspicious activity
3. OTP & Communication
OTP may be sent through SMS/WhatsApp or other approved channels. You agree to receive transactional communication required for login and service delivery.
4. Sharing of Information
We do not sell your personal data.
We may share limited data:
- With service providers (SMS/OTP providers, hosting, analytics) only to run the platform
- If required by law, court order, or government authority
- To protect the rights, safety, and security of Arenor360, users, venues, and the public
5. Data Security
We take reasonable steps to protect your information using industry-standard security practices. However, no method of transmission/storage is 100% secure.
6. Data Retention
We keep data only as long as needed for:
- Providing services
- Legal, regulatory, or operational needs
You may request deletion, subject to legal/operational requirements.
7. Your Choices
- You can choose not to share certain optional details, but some features may not work fully.
- You can contact us to update/correct your info.
8. Children’s Privacy
Arenor360 is not intended for children under 13. If we learn that such data was collected, we will take steps to delete it.
9. Policy Updates
We may update this Privacy Policy. Updated versions will be posted on the website with a revised date.
10. Contact Us
Email: support@arenor360.com
Location: Maharashtra, India
Final Note (Platform Protection)
By using Arenor360, you consent to this Privacy Policy. Arenor360 reserves the right to protect platform integrity, prevent misuse, and take necessary actions (including restricting access) if suspicious or harmful activity is detected.
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[Terms & Conditions — Arenor360
Last updated: 2026
Welcome to Arenor360. By accessing or using our website/app and services, you agree to these Terms & Conditions. If you do not agree, please do not use the platform.
1. Services Overview
Arenor360 provides features such as:
- Sports venue discovery and booking
- Tournaments/competitions participation
- Matchmaking / finding players
- Listing your venue and availability (demo/real features as applicable)
2. Account & OTP Login
- Login is enabled through mobile number + OTP.
- You are responsible for maintaining the confidentiality of OTP and account access.
- You must provide accurate information.
3. User Conduct
You agree not to:
- Misuse the platform, spam, harass, or harm others
- Upload false or misleading information
- Attempt to hack, disrupt, or bypass platform security
- Use Arenor360 for illegal activities
4. Bookings, Payments & Cancellations
- Booking availability and pricing may change depending on venue/host updates.
- Payment flows (if/when enabled) will be governed by additional payment terms and provider policies.
- Cancellation/refund rules may vary by venue/host and will be displayed where applicable.
5. Venue Hosts / Organizers Responsibility
If you list a venue or host events:
- You must provide correct details, pricing, timings, and terms.
- You are responsible for the services delivered at your venue/event.
Arenor360 may remove listings that violate policy or harm user trust.
6. Third-Party Links
We may link to third-party services (e.g., social media, payment providers). Arenor360 is not responsible for their content or policies.
7. Disclaimer (Important)
- Arenor360 is a platform that connects users, venues, and event organizers.
- We do not guarantee uninterrupted service or error-free operation.
- We are not responsible for venue-level issues such as facility quality, disputes, injuries, or third-party conduct, except as required by applicable law.
8. Limitation of Liability
To the maximum extent permitted by law:
- Arenor360 will not be liable for indirect, incidental, special, or consequential damages.
- Any liability, if proven, will be limited to the amount paid (if any) for the specific service involved.
9. Termination / Suspension
Arenor360 reserves the right to suspend or terminate access if:
- You violate these terms
- We detect suspicious, abusive, or harmful activity
- It’s necessary to protect the platform, users, or legal compliance
10. Intellectual Property
All content, branding, design, and platform features are owned by Arenor360 unless stated otherwise. You may not copy or reproduce without permission.
11. Changes to Terms
We may update these Terms from time to time. Continued use means you accept the latest terms.
12. Governing Law & Jurisdiction
These terms are governed by Indian law. Any disputes will be subject to jurisdiction as applicable.
Final Note (Platform Protection)
Arenor360 reserves full rights to protect its platform, users, and business interests. In case of misuse, fraud, or policy violations, Arenor360 may take appropriate action including access restriction, content removal, or legal steps where necessary.
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